User Research

How well do you know the customers and users of your applications and websites?

Successful applications and websites require a thorough understanding of the people using them and what their main tasks are.

LouSco Services makes use of the following methods and techniques to help you understand your users:

• User Observations
  • Discover how individuals users make use of your applications and websites.
• User Interviews and Surveys
  • Formal and informal collection of user information.
• Task Analysis
  • Detailed descriptions of user's tasks and how they are accomplished.
• Persona Creation
  • Representations of your key users to improve understanding and communication of their goals, expectations, skill levels, and behavior.
• Focus Groups
  • Discover likes and dislikes about your applications or websites; Find out what people want and how they want it to work.

Contact us for more information. Return to Services.